Arathi Pallath

Arathi Pallath

Most designers solve the problem in front of them.
I look for the system behind it.

Most designers solve the problem in front of them.
I look for the system behind it.

6 years building enterprise solutions across

Freshworks

,

Infosys

, and

Salesforce

*

, partnering with engineering, design, AI and business.

Seeking Senior Product Design role in AI, enterprise systems, and behavioral design | Available July 2026

Seeking Senior Product Design role in AI, enterprise systems, and behavioral design | Available July 2026

*Academic studio projects

Here's where I've done it across enterprise, AI, and systems design

🏆 Design Awards Winner · ADPList Campus Leader · Hosted SaaS'D with Friends of Figma

Designed human-AI interaction for 10,000+ enterprise support agents
Before

Enterprise support agents would rather manually triage support tickets than trust AI

After

Customer support agents started trusting and using the AI tool within the first week

Read More
Made workplace energy use visible so employees would actually change their habits, without adding a single extra step to their day
Before

Awareness campaigns weren't changing behavior

After

Users engaged without onboarding. Called it "immediately understandable."

Read More
I didn't design 100 apps. I designed the system that made them possible
Before

Fragmented experience across 100 apps, 40+ quality review cycles each.

After

Cut quality review process from 40→4 · Scalable framework design

Read More
The data showed most users had a smooth experience at the airport kiosk. The data was lying.
Before

Complex journeys abandoned at airport kiosk.

After

15→6 taps · 28% task completion · 10k+ users unblocked.

Read More

But who am I?

I'm the designer who learned spatial logic from architecture, business strategy from Kelley, and human behavior from a Masters in HCI, then applied all three at once inside enterprise products used by millions.

But who am I?

I'm the designer who learned spatial logic from architecture, business strategy from Kelley, and human behavior from a Masters in HCI, then applied all three at once inside enterprise products used by millions.

I've hosted design with Friends of Figma, mentored 50+ designers on ADPList, and taught product management and career development as a Teaching Assistant at Indiana University.

Outside of work, I've performed classical dance across countries, taught myself art from scratch, and made a video that hit 11 million views.

I've hosted design with Friends of Figma, mentored 50+ designers on ADPList, and taught product management and career development as a Teaching Assistant at Indiana University.

Outside of work, I've performed classical dance across countries, taught myself art from scratch, and made a video that hit 11 million views.

About

Natural leader

Creative generalist

Original thinker

Original thinker

Risk taker

Create a free website with Framer, the website builder loved by startups, designers and agencies.